Press Windows Logo Key+X then click on Search screen.ī. It checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.Ī. I do not quit for those who are polite and cooperative.Thank you for posting the query on Microsoft Community. _ Windows MVP 2010-20 Millions helped via my tutorials and personally in forums for 12 years.
Thoroughly research any product advertised on the sites before you decide to download and install it. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The pages appear to be providing accurate, safe information. Standard Disclaimer: There are links to non-Microsoft websites. I will keep working with you until it's resolved. Feel free to ask back any questions and let us know how it goes. Then do a gold standard Clean Install which includes everything that works best in Windows 10.
Burn to DVD using WIndows Image Burner or create bootable flash using one of the options here. But if you want to go back to a more recent version the ISO files are available at Microsoft TechBench here. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version.ġ909 is too old.
You can also use System Restore from within Windows or the above Repair Mode to get back before the problem began, then check for Updates with the Hide Update tool and hide them:ħ) If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. to use the new Uninstall Updates button in Advanced Troubleshoot Options. You can also go into Repair Mode by whichever method works here.
This prevents palm drag from causing the cursor to jumpĦ) If this was caused by Windows Update(s) then you can check which were installed at Settings>Update & Security>Windows Update under Update History, then uninstall them from the link there, and immediately check for these again and hide with the Hide Updates tool explained here: The Touchpad software installs a tab onto it - usually the last one - that should have more settings to check, including a checkbox to Disable Touchpad when USB pointing device is attached. Then choose Additional Settings which opens the Mouse properties box. ĥ) Go to Settings > Devices > Touchpad to go over the Settings.
If not try Update Driver > Browse > Let Me Pick to try all previously installed drivers.ģ) If that doesn't work then try uninstalling driver, Restart PC using keyboard to Ctrl Alt Del, on blue screen tab to Power Icon in bottom right, press Enter, arrow down to Restart, press Enter to restart to reinstall the driver.Ĥ) See the troubleshooting steps here. Choose Update Driver, then Automatic to see if it gets a better driver that resolves the problem. Windows drivers are rarely enough.Ģ) If that doesn't help then enter Device Manager reached by right clicking the Start button, go to Mice > Touchpad and then Driver tab.
The most basic thing we need to learn to maintain a PC is how to keep the latest manufacturer's drivers current. Make sure you also have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.
Even if you've completed a step please do it again in this sequence, report back results.ġ) Update the Touchpad driver from the HP Support Downloads webpage for your full model number here: Ĭompare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start Menu. I'll give you all possible fixes for touchpad issues. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you. To protect your privacy, do not post any personal information. *This is a public forum and I do not work for Microsoft nor do I have access to any user accounts. Thoroughly research any product advertised on the site before you decide to download and install it. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The page appears to be providing accurate, safe information. Standard Disclaimer: This is a non-Microsoft website. Have a wonderful day ahead and stay safe. Once downloaded and installed, restart your computer and check the touchpad. Once uninstalled, go to this link below and download the driver. If issue persists, proceed with these steps. Restart your computer and try to setup to touchpad settings. Look for HID Touchpad driver that was installed Expand the Human Interface Device or Mice and other pointing device My name is Carlo, I am also using Windows 10 pc and community member like you.